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Products We Sell:
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Law Enforcement Uniforms, Footwear, Duty Gear, Emblems and Accessories |
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Refund Policy:
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Any Merchandise purchased from Cactus Uniform Co, Inc. is fully returnable as long as it is still in the original packaging and in unused condition. All returns must clearly show our(RA)Return Authorization number on the outside of the package. Returns will not be accepted without an RA
Number. Returns must be made within 10 days of purchase. A 20% restocking fee is applicable on any order canceled after an order has been processed through the credit card processing system and not due to an error on the part of Cactus Uniform Co, Inc.
Shipping charges are not refundable. All return items must arrive with shipping pre-paid. No COD packages. Any discrepancy MUST BE REPORTED WITHIN TEN (10) DAYS of receipt of your order. Any UNAUTHORIZED merchandise included with an (RA ) will be denied credit.
INSTRUCTIONS FOR RETURNING ITEMS:If you have decided to return an item purchased from us within the past 10 days you must do the following: Contact us by email at
cactusuniform@msn.com, or call 520-770-0764. Please include your full name and invoice number along with which item is being returned and for what reason. Please include your current address, and contact number.
We will email you within 5 BUSINESS DAYS with your (RA) Return Authorization Number. You will then repackage the item making sure to clearly write the (RA) Return Authorization Number on the outside of the package.
Returns are sent to our distribution center:
Cactus Uniform Co, Inc 1683 W. Grant Rd.
Suite 105 Tucson, AZ 85745
or to another address that we may instruct you to ship the returned item to. Once the item has been received, we will credit the full amount of the item minus the 20% restocking fee, and any shipping charges. All products returned must be sent via UPS. Clothging Items must not have been worn or washed. Have all original product tags attached, and not altered in any way. Footwear, must not have been worn, must have all original paperwork and wrappers, and must be in original undamaged manufacturers box, and MUST be shipped inside a protective box in order to protect the original manufacturers box. Footwear that show sign of wear or polish are not returnable and will not be accepted.
If footwear that is returned for credit is not in a returnable condition deamed such by the manufacturer of the footwear, the return and credit will be denied, and the product will be returned to the customer with additional shipping charges charged to the customer for the return. |
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Privacy Policy:
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Our Privacy Statement We are highly sensitive to the privacy interests of consumers and believe that the protection of those interests is one of its most significant responsibilities. In acknowledgment of its obligations, we have adopted the following Privacy Policy applicable to information about consumers that it acquires in the course of its business: 1. Acquisition of Information. We do not acquire any more information about consumers than is required by law or is otherwise necessary to provide a high level of service efficiently and securely. 2. Our Employees and Privacy. We train all of our employees about the importance of privacy. We give access to information about consumers only to those employees who require it to perform their jobs. 3. Security Measures. We make access to privacy-sensitive information subject to rigorous procedural and technological controls, consistent with legal requirements and the demands of customer service. 4. Disclosure to Third Parties. We will provide individually-identifiable information about consumers to third parties only if we are compelled to do so by order of a duly-empowered governmental authority, we have the express permission of the consumer, or it is necessary to process transactions and provide our services. 5. Privacy and Our Business Partners. When we make our technology or services available to business partners, we will not share with them any more consumer information than is necessary, and we will make every reasonable effort to assure, by contract or otherwise, that they use our technology and services in a manner that is consistent with this Privacy Policy. Questions. If you have questions about this privacy policy, please contact us via email. Thank you. |
